Direct transfers to another broker are not allowed due to AML regulations. Withdrawals must use a payment method in your name.
Why broker-to-broker withdrawals are not allowed
| Reason | Explanation |
|---|---|
| Third-party remittance restriction | Transfers to another broker are treated as third-party payments. |
| AML requirements | Withdrawal methods must comply with anti-money laundering requirements. |
| Account name requirement | Funds must be withdrawn to a payment method registered in your own name. |
What you can do instead
Withdraw funds using an available payment method in your client portal that is registered under your own name and complies with withdrawal policy requirements.
Important notes
- Broker-to-broker withdrawals are not supported.
- Withdrawals must be made to eligible payment methods under your own name.
- Additional verification may apply depending on the withdrawal method.