CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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How do I make a withdrawal?
To make a withdrawal, ensure you have sufficient funds, a verified account, meet margin conditions, and select a correct withdrawal method. Log in to the client portal, go to Funds, select Withdrawal, choose the account, enter the amount and method, provide details, and submit. Withdrawal requests undergo review and processing, with funds typically arriving within 1–3 business days. Processing times vary by method and bank, and availability may be affected by open trades or restrictions.
Before you start
Requirement
Details
Sufficient funds
You must have enough available funds in your account to request a withdrawal.
Verified account
Your proof of identity (POI) and proof of address (POA) must be successfully verified.
Margin condition
Open trades with losses, low margin balance, or account restrictions may affect your withdrawal availability.
Correct withdrawal method
Select an available withdrawal method shown in your client portal.
Steps to make a withdrawal
Step
Action
1
Log in to the client portal.
2
Click Funds from the menu.
3
Select Withdrawal.
4
Choose the account you want to withdraw from.
5
Enter the withdrawal amount.
6
Select your preferred withdrawal method.
7
Enter the required withdrawal details.
8
Click Withdraw Now to submit the request.
Processing time
Stage
Description
Review and approval
The withdrawal request will be reviewed before processing.
Processing
Once approved, the withdrawal will be processed to your selected withdrawal method.
Estimated arrival
The funds may take 1–3 business days, depending on the withdrawal method and your bank’s processing time.
Important notes
Withdrawal availability may be affected by open trades, account restrictions, or insufficient free margin.
Processing time may vary depending on the selected withdrawal method and the receiving bank.
Make sure the withdrawal details are correct before submitting the request.
