To change your client portal password, log in, go to "Profile," select "Security Management," and click "Modify" in the password section. Request a verification code via email, enter it, then create a new password meeting requirements: at least 8 characters, including uppercase, lowercase, number, and special character. Additional verification may be required for security.
Steps to change your password
| Step | Action |
|---|---|
| 1 | Log in to the client portal. |
| 2 | Click Profile from the menu. |
| 3 | Select Security Management. |
| 4 | Click Modify in the password section. |
| 5 | Click Send Code to receive a verification code at your registered email address. |
| 6 | Enter the verification code. |
| 7 | Create and confirm your new password. |
Password requirements
| Requirement | Details |
|---|---|
| Minimum length | At least 8 characters |
| Uppercase letter | At least one uppercase letter |
| Lowercase letter | At least one lowercase letter |
| Number | At least one number |
| Special character | At least one special character, such as !, @, #, $ |
Important note
Password changes may require additional verification for security purposes.