CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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What does an “off-quote” message indicate?
An "off-quote" message means the requested price is unavailable at that moment, often due to fast price changes, low market activity, or technical issues with the trading platform or internet connection, preventing order execution at that specific price.
Common reasons
Reason
Explanation
Fast price changes
In volatile market conditions, prices may change quickly and the requested price may no longer be valid.
Low market activity
If there is insufficient buying or selling activity, the requested price may not be available.
Technical issue
Platform, connection, or internet issues may affect price updates and order submission.
What this means
Situation
Possible result
Requested price unavailable
The order cannot be executed at that exact price.
Price moved too quickly
The market price may have changed before execution.
Platform or connection issue
The trading platform may not be receiving updated prices properly.
Important notes
Off Quotes usually relates to price availability.
The message may occur during volatile or low-liquidity market conditions.
Checking the internet connection and current market conditions may help identify the cause.
