Trading accounts with a zero balance will be archived after 90 days of inactivity, affecting access and trading. To continue, request a new account via the client portal to avoid service interruptions.
Why this happens
| Reason | Explanation |
|---|---|
| Zero balance | The trading account has no funds. |
| Inactivity period | The account has been inactive for 90 consecutive days. |
| Account archiving | The account is archived to help maintain high execution speeds. |
What you can do
If you wish to continue trading, you can request a new trading account through your client portal.
Important note
An inactive account may affect your ability to trade or access certain account features.