To update your information, prepare clear, valid documents meeting criteria: proof of address (dated within 3 months) for residential address updates, valid ID for account name updates, and government-issued proof for legal name changes. Send these from your registered email to info@ultima-markets.co.uk. The Support Team will review and process your request. All documents must meet verification requirements.
Required documents
| Update request | Required document |
|---|---|
| Residential address update | A recent proof of address showing your name and new address. The document must be clear and dated within the last 3 months. |
| Account name update | A valid proof of identity, such as a government-issued ID or passport. The document must not be expired. |
| Name change due to legal change | A government-issued document showing proof of name change, if applicable. |
Steps to update your information
| Step | Action |
|---|---|
| 1 | Prepare the required supporting documents. |
| 2 | Make sure the documents are clear, valid, and meet the required criteria. |
| 3 | Send the documents from your registered email address to info@ultima-markets.co.uk. |
| 4 | Our Support Team will review the documents and process your request. |
Important note
All documents must meet the required document criteria for account verification.