If you are not receiving your email verification code, first check that your email address is correct, then check your spam or junk folder, wait a few minutes, and try resending the code.
Troubleshooting steps
| Step | What to do | Details |
|---|---|---|
| 1 | Check your email address | Make sure the email address is entered correctly, including spelling, domain name, and special characters. |
| 2 | Check spam or junk folder | Look for the verification email in your spam, junk, promotions, or other filtered folders. |
| 3 | Wait a few minutes | Email delivery may be delayed due to network issues or high traffic. Wait 5–10 minutes and check again. |
| 4 | Resend the code | Use the Resend option on the registration page to request a new verification code. |
| 5 | Check email filters | Make sure your email settings are not blocking emails from support@notification.ultima-markets.co.uk |
| 6 | Try browser troubleshooting | Clear your browser cache and cookies, or try using a different browser. |
Important note
If you find the verification email in your spam or junk folder, mark it as Not spam to help future emails reach your inbox.